Thank you for taking time to participate in the Blue Cross and Blue Shield Service Benefit Plan.

This survey gives you the chance to tell us what you think about the care and services we provide at Blue Cross and Blue Shield. This survey will take less than 20 minutes to complete.

The survey is part of a national project by the National Committee for Quality Assurance (NCQA), a non-profit group that helps people learn more about health care plans..

Ipsos is an independent research firm that is helping conduct the survey. No one but the staff at Ipsos and NCQA will see your answers. Your answers will not have your name on them and will be part of a pool of information from others like you.

To begin, please enter the 10 digit User Name and 6 digit Password found on your letter in the fields below, then click on the "Submit" button to enter the survey.

Please press the "Submit" button only once.